Knowledge Base

Step-by-step guides

Master the Home Review platform in minutes. Detailed step-by-step guides and video walkthroughs are on the way.

Create your Home Review account and start managing properties.

Create a property file and confirm its room-by-room catalog.

Update a property's details or its catalog.

Create a tenant and attach them to a property to start a tenancy.

Attach a tenant to a property that currently has none.

Pre-assign a tenancy that starts on a future date.

Record a walkthrough on your phone for the AI to analyse.

Turn a recorded walkthrough into a dated condition report.

Record an inspection by hand instead of by video.

Close a tenancy and generate its final report.

Add an authenticator-app code to your login.

Platform Deep Dive

Robust Features that Drive Growth

Record a walkthrough on your phone. Vision AI reads it room by room, uses your narration as evidence, and writes the condition report.

Every issue is tracked as one row for the life of the property — logged once when it appears, never re-counted at each inspection.

The pre-move-in and the 3, 6, 9 and 12-month inspections are planned up front and reminders are sent automatically.

Move-out compiles the full tenancy report from the inspections you already have — no scramble at the end.

One rating built from every inspection across the tenancy, visible to the next authorised property manager who deals with the tenant.

Bring properties, tenants and managers across in a single pass, with a results file back showing exactly what came in.

One login can act for several agencies, with each company’s properties, tenants and billing kept fully isolated.

Two-Factor Authentication on every account, dated append-only evidence for the Tribunal, and Healthy Homes records held on file.